Good Practice is a course for doctors and medical students who need to communicate with patients in English, and can be used in the classroom or for self-study. Good Practice focuses on the language and communication skills that doctors need to make consultations more effective through a focus on five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. \r\n\r\nThe course teaches learners how to sensitively handle a range of situations such as taking a patient history, breaking bad news, examining a patient and describing treatment options, as well as preparing doctors for dealing with different types of patients, from children to the elderly.
